Access Bank has firmly denied allegations that ₦500 million is missing from a customer’s account, describing the claims as baseless and untrue.
In a statement released on Sunday via its official social media platforms, the bank reassured the public of its commitment to ethical practices and the security of customers’ funds.
The allegations surfaced after a social media influencer, Vincent Otse, widely known as VeryDarkMan, shared a viral video accusing Access Bank of misconduct involving the account of a deceased customer and the purported missing funds.
Addressing the claims, Access Bank stated:
“Our attention has been drawn to a video on social media wherein allegations of missing funds and unethical behaviour have been made against Access Bank Plc.
“First and foremost, we wish to emphasise that the safety and security of our customers’ funds are core priorities that we take seriously. Second, Access Bank Plc does not engage in or condone any unethical behaviour.
“In the instant case, the allegations of missing funds in the bank are most untrue and baseless. There is no ₦500 million or any other fund or amount missing from the subject customer’s account or any other customer’s account with us.”
The statement also revealed that the claims had been thoroughly investigated by both the bank and independent stakeholders within the banking industry, all of whom reached the same conclusion that the allegations were unfounded.
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Access Bank reassured customers of its commitment to maintaining the highest ethical standards while safeguarding customer interests and adhering to privacy laws.
